Privacy Policy
This policy explains how FraudShield SMB handles information when you use our AI business protection and operations workspace and when you connect services such as Gmail, QuickBooks, and Stripe.
Effective date: August 31, 2026
1. Overview
FraudShield SMB (“FraudShield,” “we,” “us,” or “our”) provides an AI-assisted workspace that helps small businesses review fraud and risk signals, understand financial activity, organize business information, and identify items that may need attention.
We aim to collect and use only the information reasonably necessary to provide the features you choose to use.
2. Information we collect
- Account information: information such as your email address, profile details, business name, and authentication identifiers.
- Conversation and upload data: prompts, AI conversations, uploaded documents or images, and other content you submit for analysis.
- Usage and technical data: feature usage, integration status, credit activity, device/browser information, and technical logs used to operate, troubleshoot, and secure FraudShield.
- Billing data: subscription status, plan information, Stripe customer/subscription identifiers, payment history, and credit transactions. FraudShield does not store full payment card numbers.
- Connected-service data: data made available through integrations you explicitly authorize, including Gmail, QuickBooks, and Stripe.
3. Connected services
Gmail
If you connect Gmail, FraudShield may read email metadata and message content needed for features such as fraud-risk review, payment-request review, business-email analysis, and Business Pulse. If you explicitly use FraudShield's email cleanup feature, FraudShield may also move selected messages to Trash using the permissions you granted.
QuickBooks
If you connect QuickBooks, FraudShield may access accounting information such as company details, accounts, purchases or expenses, invoices, payments, balances, vendors, and related financial records needed to provide the features you request.
Stripe
If you connect Stripe, FraudShield may access information such as connected-account status, balances, payments, failed payments, refunds, disputes, and payment intents for business analysis and reconciliation features.
Cross-source analysis
When multiple services are connected, FraudShield may combine available data from those services to generate review signals, summaries, reconciliation suggestions, and recommendations. These signals are informational and are not proof of fraud or accounting error.
4. Google user data
FraudShield's use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.
Google user data is used only to provide or improve user-facing features that are prominent in FraudShield, such as reviewing emails for business-risk signals, analyzing payment-related messages, showing recent Gmail activity, and performing user-requested email cleanup actions.
We do not sell Google user data, use it for advertising, or use it to create advertising profiles. We do not permit humans to read Google user data except when necessary for security, support, legal compliance, or when you have explicitly requested and consented to that access.
5. How we use information
- Provide FraudShield's AI analysis, business-risk, accounting, document, and connected-service features.
- Build user-requested summaries, Business Pulse views, cross-source review signals, and recommendations.
- Maintain user accounts, conversations, subscriptions, credits, and integration connections.
- Authenticate users and keep connected services linked to the correct FraudShield account.
- Detect abuse, prevent unauthorized access, investigate technical problems, and protect the service.
- Respond to support requests and comply with applicable legal obligations.
6. AI processing
To generate AI responses, content you submit or authorize FraudShield to analyze may be transmitted to third-party AI and infrastructure providers acting as service providers on our behalf. We use those providers to operate FraudShield and do not sell your conversations, uploaded documents, QuickBooks information, Stripe information, or Google user data to advertisers.
AI-generated results may be incomplete or inaccurate. FraudShield does not treat an AI result or heuristic review signal as a definitive finding of fraud, missing funds, legal compliance, tax treatment, or accounting error.
7. How we share information
We may disclose information to service providers that help us operate FraudShield, including hosting, database, authentication, AI-processing, payment-processing, security, and infrastructure providers. These providers receive information only as reasonably necessary to perform services for FraudShield.
We may also disclose information where required by law, legal process, or to protect the rights, safety, and security of FraudShield, our users, or others.
We do not sell personal information, connected-account data, or Google user data.
8. Data storage and retention
FraudShield may store account information, conversation history, connected-account identifiers, OAuth tokens or similar credentials, billing records, and user-generated content for as long as reasonably necessary to provide the service, maintain security, comply with legal obligations, and resolve disputes.
Connected-service access credentials are intended to be used only by FraudShield's backend systems to operate integrations. Disconnecting a service stops future FraudShield access through that connection, subject to provider behavior and any records FraudShield must retain for security, billing, or legal purposes.
9. Security
We use technical and organizational measures designed to protect information, including authentication, access controls, database row-level security, private storage, server-side credential handling, and restricted backend access. No system can guarantee absolute security.
10. Your choices and deletion requests
- You may choose not to connect third-party services.
- You may disconnect Gmail, QuickBooks, and Stripe integrations where FraudShield provides a disconnect control.
- You may revoke Google access through your Google Account's third-party access settings.
- You may cancel paid subscriptions through the billing controls made available by FraudShield.
- You may request access to, correction of, or deletion of personal information where applicable by contacting us through the support channel on our website.
When a valid deletion request is completed, we will delete or de-identify applicable personal information unless retention is required for legal, security, fraud-prevention, billing, or other legitimate purposes.
11. Children's privacy
FraudShield is designed for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
12. Changes to this policy
We may update this Privacy Policy as FraudShield changes. When we make material changes, we will post the revised policy on this page and update the effective date.
13. Contact
For privacy questions, account-deletion requests, or questions about connected-service data, contact FraudShield through the support channel available on fraudshieldsmb.com.